Resolving WinCC Server License Errors on SIMATIC PCS 7 Operator Single Stations (OSS)

Resolving WinCC Server License Errors on SIMATIC PCS 7 Operator Single Stations (OSS)

A WinCC license error or 'Missing Server License' prompt appearing upon launching runtime on a SIMATIC PCS 7 Operator Single Station (OSS) occurs because the WinCC project type is set to 'Multi-User Project' instead of 'Single-User Project'. While an OSS runtime license covers local standalone visualization, a Multi-User Project expects a full WinCC OS Server license. To resolve this, open WinCC Explorer on the Engineering Station, right-click the OS project root, select 'Properties', change the Project Type to 'Single-User Project', and download the project to the target Single Station.

Table of Contents

PCS 7 Operator Single Station Architecture vs Client-Server

In SIMATIC PCS 7, an Operator Single Station (OSS) represents a standalone workstation combining the process driver communication, local Microsoft SQL Server archive database, and operator interface on a single machine.

Architecturally:
* In small plants or skid units, an OSS connects directly to the automation station (AS) over Industrial Ethernet without requiring dedicated OS Servers or OS Clients.
* Engineering is typically performed on a separate, centralized Engineering Station (ES) and downloaded to the OSS over the plant network.

Root Cause of the 'Missing Server License' Warning

When an engineer creates an OS object in SIMATIC Manager:
1. Default Project Wizard Setting: The wizard or manual creation dialog frequently initializes the OS project as a Multi-User Project (the default topology for distributed server-client networks).
2. License Check at Runtime Start: When WinCC Runtime starts on the OSS, the license manager evaluates the configured project type against installed keys in Automation License Manager (ALM).
3. The License Mismatch:
- A Multi-User Project authorizes remote OS Clients to connect and query data; therefore, WinCC strictly mandates an OS Server License (WinCC Server / PCS 7 OS Software Server).
- The customer purchased an OS Single Station License (PCS 7 OS Software Single Station e.g., 6ES7658-2AA08-0YB0).
- Because the Multi-User flag is active, WinCC rejects the Single Station license, displays a 'Missing Server License' warning, and forces the station into 1-hour Demo Mode.

Modifying WinCC Project Type from Multi-User to Single-User

To align the project configuration with the installed Single Station license:

[SIMATIC Manager on Engineering Station (ES)]
   │
   ├─► Open the OS Single Station Project in WinCC Explorer
   │
   ├─► In the Left Tree (Component View of WinCC Explorer):
   │     • Right-click the Top Node: [OS_Project_Name]
   │     • Select: "Properties"
   │
   ├─► In the "Project Properties" Dialog:
   │     • General Tab -> Locate: "Type"
   │     • Change selection from: [ Multi-User Project ]
   │     • Select: (•) [ Single-User Project ]
   │
   ├─► Click: OK -> WinCC prompts to convert project structure -> Confirm "Yes"
   │
   ▼
[Target Download to OSS]
   │  • Close WinCC Explorer on ES
   │  • In SIMATIC Manager: Right-click OS -> PLC -> Download (Scope: Entire)
   └─► Launch WinCC Runtime on OSS -> Operates clean with 0 license errors!

Licensing Comparison - Single Station vs OS Server

The following table compares licensing and capabilities between PCS 7 workstation types:

Architectural MetricOS Single Station (OSS)OS Server (Client-Server)Engineering Station (ES)Base Software MLFB6ES7658-2AA08-0YB06ES7658-2BA08-0YB06ES7658-1AA08-0YB0Required WinCC Project TypeSingle-User ProjectMulti-User ProjectDepends on configured OSRemote OS Client SupportNo (Local display only)Yes (Up to 64 clients)No (Engineering only)AS Connection Direct?Yes (Via CP 1623 or SOFTNET)Yes (Via CP 1623 or CP 1628)Yes (Engineering bus)Redundancy Supported?NoYes (Requires Redundancy License)No

Procurement Notice: Validate all final license quantities, media packages, and part numbers against current Siemens Industry Mall catalogs and with an authorized Siemens distributor quotation prior to procurement.

Verification

To confirm that the OS Single Station license error is resolved:
1. On the target OSS machine, open Automation License Manager (ALM); verify that the license SIMATIC PCS 7 OS Software Single Station displays status 'OK'.
2. Launch WinCC Runtime on the OSS.
3. Observe the WinCC Runtime title bar and screen corners; verify that no 'Demo Mode' watermark or periodic license expiration dialog appears.
4. Open the Windows Event Viewer and WinCC Alarm Logging; confirm that system alarm @100% License missing does not appear.
5. Operate the station for over 60 minutes; confirm that runtime remains active without automated demo shutdown.

Limitations and Operational Precautions

Converting a project to a 'Single-User Project' removes the ability for other networked WinCC clients to connect to that station. If your plant expansion later requires connecting remote OS Clients or Web Viewers to that machine, you must upgrade the license to an OS Server License (6ES7658-2BA08-0YB0) and convert the project back to a 'Multi-User Project'.

Engineer FAQ

Can an OS Single Station communicate with multiple S7-400 controllers?

Yes. An OS Single Station can communicate with multiple automation stations simultaneously, provided the total Process Object (PO) count remains within the licensed limit.

Why did the project default to Multi-User if I selected Single Station?

When an OS is created within a PCS 7 Multiproject, STEP 7 defaults to Multi-User to allow maximum architectural flexibility. The engineer must manually select Single-User if deploying on an OSS license.

Do I need to compile the OS again after changing to Single-User?

No AS-OS compilation is required. Changing the project type modifies only the WinCC project header (.mcp). You only need to download the modified project to the OSS.

Can an OS Single Station run on Windows 7 Professional?

Yes. Standalone OS Single Stations and Engineering Stations are fully certified on 64-bit Windows 7 Professional SP1 and Windows 10 Enterprise.

Technical References

Related Articles

Related Tags

  • OS Single Station
  • Single-User Project
  • Multi-User Project
  • WinCC License Error
  • 6ES7658-2AA08-0YB0
6 respuestas